Talents Wanted!

• To handle sales inquiries and convert into sales result
• To develop and generate new sales to achieve sales target
• To process sales order fulfillment
• To coordinate sales and marketing strategies and events
• To manage customer relationship and customer projects
• To provide first-tier customer service and support to the local and oversea customers
• To ensure total customer satisfaction

Pre-requisites

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Commerce, Economics, Marketing, Mass Communications or equivalent.
• Excellent interpersonal collaboration and coordination skills
• Effective communication skills in BOTH English and Mandarin in verbal and written is a MUST in order to communicate with China and global customers
• Able to work independently with positive thinking and result-orientated
• Experience in marketing / business development is preferable
• Project management and coordination skill or experience is an advantage
• Presentation and negotiation skills are preferable
• Practical experience in customer relationship management is added advantage
• Good understanding and interests in computing technology are highly preferable
• Able to support customers online and on-site
• Willing to travel and work over-time and over weekend if and when required
• Fresh graduates and 1~2 years experienced candidates are encouraged to apply

• To ensure total customer satisfaction and customer success.
• To provide pre-sales project evaluation and technical consultation to the customers and sales team.
• To troubleshoot and provide technical support and solutions to the local and oversea customers.
• To handle and fulfill work order and delivery process to customers.
• To formulate and execute test plans and test cases based on internal specifications, customer feedback and requirements.
• To perform validation and compliance test prior to every software release as part of Software Development Life Cycle (SDLC).
• To analyze and track any defects and bugs from internal test and customer feedback to ensure on-time closure.
• To formulate training contents, plan and conduct trainings to the customers.
• To analyze and provide field applications feedback and customer requirements to the internal teams.
• To track and manage the open issues and customer projects with development teams to ensure on-time closure.
• To prepare and maintain product documentation, knowledge base, user guides and help documents.

Pre-requisites

• Degree / Advanced Diploma / Diploma in Software Engineering, Computer Science, Computer Engineering, Electrical / Electronic Engineering, Internet & Multimedia Computing, Information & Communication Technology, Business Information System, Engineering (Industrial), Engineering (Mechatronic/Electromechanical) or equivalent.
• Able to work independently with positive thinking and result-oriented.
• Good interpersonal collaboration and coordination skills.
• Strong understanding of product quality assurance and software testing concepts and methodology.
• Practical knowledge in STLC (Software Testing Life Cycle) and SDLC (Software Development Life Cycle) is an advantage.
• Experience in Embedded OS / Android is an added advantage.
• Knowledge in any relevant software testing automation tools.
• Good interpersonal collaboration and coordination skills
• Passionate and enthusiastic in problem-solving, customer satisfaction, software test and software quality assurance.
• Effective communication skills in BOTH English and Mandarin in verbal and written is a MUST in order to communicate with China and global customers. Communication skill in Thai language is an added advantage.
• Able to support customers remotely and on-site.
• Willing to travel and work over-time and over weekend if and when required.
• 1~2 years experienced candidates in related jobs are encouraged to apply.
  

• To ensure total customer satisfaction and customer success.
• To provide first level support to the local and oversea customers.
• To identify and diagnose technical issue and guide users through step-by-step solutions to resolve the problem.
• To be the main communication channel with customers.
• To perform minor product testing and evaluation from customer's perspective.
• To keep track and follow-up on all open issue with development teams.
• To prepare and maintain knowledge base, user guides, help documents and FAQs.
• To formulate training contents, plan and conduct trainings to the customers.
• To provide feedback to internal teams for continuous improvement.
• To improve customer support processes continuously by offering feedback and recommendations for increased efficiency and effectiveness.
• To stay up-to-date with the latest product feature information to offer precise and prompt support to customer.

Pre-requisites

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies, Business Management, Customer Service, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechatronic/Electromechanical) or equivalent.
• Excellent interpersonal collaboration and coordination skills.
• Able to work independently with positive thinking, result-oriented, strong organizational skills, and comfortable managing multiple competing priorities.
• Passionate and enthusiastic in improvisation, problem-solving and customer satisfaction.
• Able to support customers remotely and on-site.
• Willing to travel and work over-time, over weekend and on night-shift if and when required.
• Practical knowledge in computing hardware is preferable.
• Simple design and creativity skills are preferable.
• Knowledge in Windows, Android and IT is added advantage.
• Effective communication skills English and Thai in both verbal and written is a MUST.
• Experienced candidates are encouraged to apply.